I’ve never liked mobile ticketing. Sure, it’s technologically more efficient and environmentally friendly, but I’ve never liked it. Taking away paper tickets robbed fans of physical memories of matches, and that just doesn’t suit me. Teams went off before COVID-19 hit, but that ensured it would go away and never come back.
I’ve always feared that something would happen that would backfire on the whole idea of mobile ticketing. For example, someone’s battery can drain just before they reach the gate. If nothing else, someone having to reboot their phone for anything would cause a long line of people waiting to get in at the front of the gate.
Buy Fighting Irish Tickets
Well, it happened before Notre Dame’s home opener against Marshall:
ND vs. Marshall Ticket Alert
If you have not downloaded your tickets yet, we are currently experiencing a problem with our ticket provider and fans are currently unable to access their tickets through the Fighting Irish app and online ticket account portal.
— ND Ticket Office (@NDTIX) September 10, 2022
Although the Irish came up with a solution before the system was finally reinstated before kickoff, I can only imagine the lines that caused this:
We have resolution booths at Gates B and D. You can come to one of them and we will print your tickets for you. We apologize for the inconvenience. https://t.co/Xb1embW966
— ND Ticket Office (@NDTIX) September 10, 2022
If this doesn’t convince teams that mobile ticketing without an out-of-the-box backup system won’t work, nothing will. I hate that so many fans are inconvenienced in ways that are completely avoidable. And it’s not just the fans at Notre Dame Stadium. See where else it happened:
Wyoming
We are experiencing some technical issues with our mobile ticketing and parking system. If you do not have access to your tickets or parking tickets on your electronic devices, our security personnel have been informed to grant access to the parking lots and the stadium.
— Wyoming Athletics (@wyoathletics) September 10, 2022
Georgia
Our ticket provider is currently experiencing a nationwide service disruption. At this time, fans may not be able to access tickets and/or parking permits through the Georgia app or online. They are working to fix this issue.
— Georgia Bulldogs (@UGAAthletics) September 10, 2022
Southern Georgia
We are currently experiencing issues within our ticketing platform where users cannot access their tickets in the GS app or online account portal.
This is a nationwide outage that is being worked on.
We will provide an update when the issues are resolved.
— Georgia Southern Athletics (@GSAthletics) September 10, 2022
Georgia Tech
Paciolan, Georgia Tech’s online ticketing partner, is experiencing issues nationwide with their platforms, preventing some cardholders from accessing their tickets at this time.
Paciolan is working to fix the problem. We will provide updates as they become available.
— Georgia Tech Yellow Jackets (@GTAthletics) September 10, 2022
Purdue
🚨 𝐀𝐋𝐄𝐑𝐓 for fans for today @BoilerFootball game:
The digital ticketing system is experiencing a nationwide malfunction. Fans who have not downloaded their parking tickets to their smartphone wallets are requested to go to their allocated parking space to be assisted by a parking attendant.
— Purdue Athletics (@PurdueSports) September 10, 2022
Arizona
Our digital ticketing platform is experiencing a nationwide outage and fans are currently unable to download their mobile tickets.
This issue is being worked on and we will provide an update as soon as it is available.
— Arizona Athletics (@AZATHLETICS) September 10, 2022
Texas Tech
The nationwide digital ticket system used for today’s game is experiencing technical difficulties. They are working to fix the problem.
Those who have already downloaded tickets will have no influence on this. pic.twitter.com/NElTla0XxK
— Texas Tech Red Raiders (@TechAthletics) September 10, 2022
Nebraska
We are currently experiencing issues within our ticketing platform where users cannot access their tickets in the Huskers app or online account portal.
This is a nationwide outage that is being worked on.
We will provide an update when the issues are resolved.
— Nebraska Huskers (@Huskers) September 10, 2022
Wisconsin
UW Athletics is aware that the nationwide digital ticketing system used for the current Badger football game is experiencing technical difficulties. Efforts are underway to resolve the situation as soon as possible.
— Wisconsin Badgers (@UWBadgers) September 10, 2022
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