ITV has announced that its streaming app, ITV Hub, will stop working on yet another set of devices this month – but this time two very popular Freeview Play boxes from Humax were added to the growing list – a move many households are about to do. will affect the whole world. country.
The Humax FVP-5000T, which launched in 2017, has long been one of the best Freeview Play recorders (and is still on our list of recommended Freeview boxesas well as the listings of many other review sites.)
In addition, the FVP-5000T is still sold today, both directly from Humax and at many third-party retailers, with new buyers may not be aware that ITV Hub will no longer work on these devices as of 28 Sept.
The Humax FVP-4000T Freeview box, which is a bit older (as of 2015), has also been added to the ITV Hub red list (see full list of affected devices below).
As we’ve reported in recent weeks, ITV is upgrading content protection technology on its streaming platform ahead of ITV Hub will be replaced by ITVXITV’s new streaming service.
But the upgrade is not compatible with many older devices, including Smart TVs from brands like Hisense and Panasonicvarious specific Samsung TV Modelsand Humax’s Freesat boxes.
ITV Hub is normally available on a wide range streaming devices like the Amazon Fire TV and Roku, as well as on some Freeview Playboxes and TVs, and connected Freesat set-top boxes (but only the newer 4K versionsfrom September).
The app relies on broadband and you can use it to watch catch-up programs and box sets on demand, as well as watch ITV’s live feeds (on some devices).
in Nov, ITV Hub to be replaced by a new streaming service – ITVXwhich will contain over 15,000 hours of content (compared to 4,000 on ITV Hub, until a few months ago).
Most of the content on ITVX will be free (with ads), but there will also be a premium tier that will add BritBox to the mix.
The plan is for the ITVX app to be available on any device that currently supports ITV Hub (as well as some new ones, such as Sky Q), but devices that can no longer access ITV Hub – including the Humax FVP-5000T – most likely will too. do not support ITVX.
ITV Hub abandons Humax Freeview boxes
At the end of September, ITV Hub will stop working on two of Humax’s Freeview recorders: FVP-4000T and FVP-5000T.
While the FVP-4000T is no longer sold as new (at least not officially), the FVP-5000T Freeview Playback recorder is still available on many retailers’ websites.
Earlier, when we asked a Humax spokesperson about ITV Hub is leaving their Freesat boxeswe were told that “Customers are currently being advised via email and their set-top boxes. If customers have any questions about their particular Humax device, our customer service team will be happy to assist you on 0344 318 8800.”
We have reached out to Humax regarding the addition of the FVP-5000T to the list and will update this article if they have more to add.
It is important to note that the linear ITV Freeview channels – the one you are get through an antenna (or satellite, on Freesat) – is not affected by this change.
The only component that has stopped working, on affected devices, is the broadband-based ITV Hub app, which is mainly used to stream catch-up content and box sets.
ITV started publishing the list of affected devices a few weeks ago, but what started out as a list of a few older models is getting bigger and bigger every week.
In recent weeks, viewers with affected devices have received pop-up notifications on their screens stating that ITV Hub will no longer work on their devices after September 28 (and some have received emails from ITV).
The full list of affected devices at the time of writing includes:
Freeview Play TVs / Boxes:
- Hisense- Smart TV models from 2016 and 2018.
- TCL 6586 6 Series – Smart TVs from 2018.
- Avtex- TVs and appliances from 2016 and earlier.
- CTVE – 2013 and earlier TVs and appliances.
- Samsung TVs before 2015Run Orsay (Linux) Operating System
- Samsung TV Models Running Tizen OS 2.3 (2015)
- Humax FVP-4000T (2015-2016)
- Humax FVP-5000T (2017)
- Panasonic TV 2015 C Series Models
- Panasonic TV 2016 D Series Models
- Panasonic TV 2018 F HD Series Models
- Sharp UMC 2017
- Sharp UMC 2018
- TCL 6586 (2018) 6 Series
Humax Freesat boxes:
- Humax Freesat G2 boxes from 2012-2018 – Hb1000s, Hb1100s, Hdr1000s, Hdr1010s, Hdr1100s
The best way to know if your TV or set-top box is affected by this change is to look for the pop-up message on the TV itself.
How can I keep watching ITV Hub?
If you own one of the affected devices and ITV Hub stops working for you, there are a few devices where you can continue to use ITV’s streaming app.
With the Humax FVP-5000T box losing ITV Hub support, if you’re in the market for a new Freeview box your options are the Humax Aura Recorder and the Manhattan T3-Rwhich is currently our Editor’s Choice Freeview box.
ITV Hub is also compatible with many others streaming devices (and Smart TVs), including:
- Amazon Fire TV (Sticks and Edition TVs)
- Android TV: Sony Android and Chromecast with GoogleTV
- Apple iPhones and iPads (OS v12 or higher)
- Apple TV (from Gen3)
- Chromecast devices
- Freesat 4K boxes and TVs (2015 and earlier Panasonic TVs with built-in Freesat, 1st generation Freesat boxes, and 2nd generation Humax boxes are no longer supported)
- Android mobile phones (OS v5 and above)
- NOW Streaming Devices
- Roku streaming devices
- sky glass
- Virgin V6
- Virgin TV360
- Virgin Media Stream
- YouView (BT & TalkTalk) (first generation YouView boxes are not supported)
- Samsung TVs (with Tizen OS 2.4 and above – usually 2016 and above)
- YouWatch Sony TVs
- Nvidia shield
- Xbox One
- Xbox Series S
- Xbox Series X
Sky Q doesn’t have the full ITV Hub app, but it aims to support the upcoming ITVX app when the new service launches.
You can also access ITV Hub by going to its website directly in a computer browser.
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