Jurassic World Primal Ops is an exciting top-down action adventure title. From the house of Behavior Interactive, it takes users on a mission to save the dinosaurs from their poachers. The dinosaurs you rescue from the dinosaur collection will accompany you in this mission. Each of them has its own special abilities and can be summoned at any time to fight by your side. The game is already over 100K downloads as users from all corners of the world have joined this exploration to search for dinosaur eggs, DNA strands, and plenty of other secrets hidden in this Jurassic World. The need to contact customer support is constantly increasing in Jurassic World Primal Ops.

While the game has successfully delivered all the key elements you would expect from this genre, there are still many issues that need to be addressed by the developers. Some fans face obstacles in the form of: in game bugs, account-related issues, and several other Character-focused issues. We want all users to have a smooth and hassle-free gaming experience without experiencing any in-game bugs. Here’s our step-by-step guide to contacting the Jurassic World Primal Ops customer service team.

The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy themselves, Jurassic World Primal Ops customer service can reach out at any time to answer players’ questions.

There are three ways to contact the Jurassic World Primal Ops customer service team. Players can contact you at: in game menu options. They can contact the official support website or contact the developers of Behavior Interactive directly at tools for social media.

Contact via in-game customer service option

Players must start the game on their devices. Once the in-game home screen loads, they must adhere to the steps below:

  • Tap the gear icon present just next to your Sanctuary, in the top left corner of the in-game home screen. This will take you to the in-game Settings menu.
  • The in-game Settings menu has: four tabs namely, Options, Notifications, Supportand Privacy. You’ll find all four tabs aligned at the bottom of the Settings menu. Navigate to the Support tab.
Settings menu
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  • On the Support tab, choose Customer Service. You will find two options below, namely Contact us and Help Center. First, go to the Help Center section.
Help Center
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  • You will see that the developers already have some of the Frequently asked questions about over there. To read it, simply tap on the relevant category under which your issue falls (this could be Account/Purchase/Gameplay). You will find all searches under that category. You just need to tap on those questions to read the answers. It is likely that you will find your exact problem there.

Contact the support team

  • If your problem persists or is something else, you should contact the support team. However, you do not need to go back to the previous page. You can find the Contact Us option in the top right corner of the Help Center page itself. Tap that. You will be prompted for the following input:
    • Your E-mail address.
    • A detailed description of your problem.
    • Relevant screenshots of your problem for better help (tap the attachment icon in the lower right corner of the message box).
Contact us
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  • After you have entered all the entries, tap the Send button. The developer team will contact you within 48 hours at the email address you provided. If desired, you can follow up in the same mail chain.

Contact Jurassic World Primal Ops Official Support Website

Players can go directly to the official Jurassic World Primal Ops website and access the FAQ section from there. It can be another alternative in case players have login issues and cannot access the in-game support option.

  • Visit the game’s official website here.
  • As mentioned before, you can access the Frequently Asked Questions of the web page. You can find the same by scrolling to the bottom of the web page.
Jurassic World Primal Ops Official Support Website
Image via interactive behavior
  • You will see that the developers already have some of the Frequently asked questions about over there. To read it, all you need to do is tap on the relevant category under which your problem falls. You just need to tap on those questions to read the answers.

Contact the developer team directly

You can email the developer team directly to the account here. Another approach could be to contact the developers through their Social media handles. @JWPrimalOps is the support? Twitter handle of Jurassic World Primal Ops to meet user demands. You can even contact the @JWPrimalOps team, the official one facebook Jurassic World Primal Ops ID. In addition, players should follow up on their Discord server, where tons of passionate fans are there to help users solve their questions.

Still having trouble contacting the Jurassic World Primal Ops customer support team? Go straight to our comments section and get your questions resolved. Have fun gaming!

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