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The PS5 as it is affectionately known was released on November 12, 2020. The PS5 is part of the ninth generation of video game consoles, along with Microsoft’s Xbox Series X and Series S consoles, which were released in the same month.

PlayStation 5 is without a doubt one of the most incredible pieces of hardware released in the past three years.

However, gamers tend to encounter hitches and issues that prevent them from using and enjoying their gaming. Usually there can be an error code when the problem occurs.

Fortunately, many of these problems have similar solutions that require you to follow a handful of simple steps.

In this guide, we’ll cover all PlayStation error codes and how to go through them.

This is one of the most popular error codes on this PS5. Usually this code appears when the system software cannot be updated.

The troubleshooting methods to resolve the issue include:

1 Update your system over the Internet

  • You can restart your PlayStation 5, connect to the internet via a wired connection and configure your network settings.
  • If you’re updating over a wireless connection, try moving the PlayStation 5 as close to the modem or router as possible and remove objects that interrupt the connection.
  • Turn off your modem or router for at least 5 minutes and then reboot your system.

2 Update via USB storage device

  • Download the latest version of the system software and make sure the file name and save location are correct.

  • Make sure there are no smudges, fingerprints, or scratches on the disc. Clean the disc with a soft cloth such as glasses cloth and wipe it from the center to the edges.

Usually, the reason for encountering the error code WS-116420-4, NW-102650-4, NW-102417-5, CE-113212-0, WV-109153-9 or WV-109146-1 is that the console is connecting with the server and here are the possible solutions to the problem:

  • First check if the PSN network status page is being serviced or if there is a server outage.
  • Then restart your PlayStation 5, connect to a wired connection and configure your network settings.
  • If you’re trying to use a wireless connection, try to bring the PlayStation 5 as close to the modem or router as possible and remove objects that could interrupt the connection (as mentioned earlier).
  • Turn off your modem or router for at least five minutes and then reboot.
  • Contact your router vendor to update your router’s firmware.
  • Try opening TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152-65535 ports. You can contact your ISP for help opening ports and router settings.
  • Try manually setting a static IP address in the network settings to improve it.
  • Try temporarily changing your DNS settings by going to . to go DNS settings in the Network Settings and configure them with the number of the public DNS which is free and publicly accessible for companies or organizations.

If the above solutions don’t work right away, the line is probably busy temporarily; so you can leave it for a while and try again later.

For this problem, you need to install the latest system software to make this error disappear and this is how:

  • Connect your PlayStation 5 to the internet and update it to the latest version of the available system software. If an error occurs during the update, please restart your network equipment and PlayStation 5 and try the update again.
  • You can also try updating by downloading the latest software to a USB storage drive from a computer with Internet access.
  • If you do not have access to the Internet, you can also update the software via a disk. When you boot a disc that contains a more recent version of the system software, a screen is displayed to guide you through the update process.

These errors can be caused by server maintenance or malfunction; therefore, the system cannot connect to the server. So check the server status first and it works fine then follow the steps below:

  • Reset the Internet connection settings and run the Internet connection test.
  • Turn off your modem or router for at least five minutes and then reboot.
  • If the above solutions don’t work, please try again later as the PlayStation Network may be experiencing a lot of traffic at that time.

This error code appears if there is a problem with the PlayStation Now streaming connection. In this case, follow these steps:

  • Make sure the connection is suitable for streaming games by running an internet connection test on PS Now.
  • Restart your PlayStation 5, connect it to the internet via a wired connection and configure your network settings.
  • If you’re updating over a wireless connection, try moving the PlayStation 5 as close to the modem or router as possible and remove objects that interrupt the connection.
  • Turn off your modem or router for at least 5 minutes and then reboot.
  • Contact your router vendor and update your router’s firmware.
  • If the game is available for download, please download it to play and make sure there is enough free space available.

If you are still having the problem, please try again after some time as the line may be temporarily busy.

These error codes fall under the category of Internet connection errors and can be resolved as follows:

  • First check if the PSN network status page is being serviced or if there is a server outage.
  • Restart your PlayStation 5, connect it to a wired connection and configure your network settings.
  • If you’re trying to use a wireless connection, try to bring the PlayStation 5 as close to the modem or router as possible and remove objects that could interrupt the connection.
  • Turn off your modem or router for at least five minutes and then reboot.
  • Contact your router vendor to update your router’s firmware.
  • Try opening TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152-65535 ports. You can contact your ISP for help opening ports and router settings.
  • Try setting a static IP address manually in the network settings to improve it.
  • Try changing the DNS settings temporarily by going to the DNS settings in the network settings and configuring it with the number of the public DNS which is free and open to the public for companies or organizations.

If the above solutions don’t work right away, the line is probably busy temporarily; so you can leave it for a while and try again later.

Users may experience this issue if there is a communication error while connecting to PlayStation Network. In that case, follow the steps below:

  • Check if the PSN network status page is under maintenance or if there is a server failure.
  • Restart your PlayStation 5, connect it to a wired connection and configure your network settings.
  • If you’re trying to use a wireless connection, try to bring the PlayStation 5 as close to the modem or router as possible and remove objects that could interrupt the connection.
  • Turn off your modem or router for at least five minutes and then reboot.
  • Contact your router vendor to update your router’s firmware.
  • Try opening TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152-65535 ports. You can contact your ISP for help opening ports and router settings.
  • Try setting a static IP address manually in the network settings to improve it.
  • Try changing the DNS settings temporarily by going to the DNS settings in the network settings and configuring it with the number of the public DNS which is free and open to the public for companies or organizations.

If you are still having the problem, please try again after some time as the line may be temporarily busy.