NBA 2K23 has finally been released. It is the brand new title of the long-running NBA 2k franchise that started in 1999. The game promises to have the most authentic experience to prove yourself to the best players in the world and show your talents through your own character. Unfortunately, due to the error code, some players cannot fully enjoy this unique experience c3854bcc; that is why we have prepared this guide to inform you on how to fix this error in NBA 2K23.
The NBA 2K franchise is most loved by sports fans who also play titles like FIFA and WWE. All of these franchises have had tremendous success in the industry, with most titles selling like hot cakes when released. Now let’s dive into how to fix the error code c3854bcc without further delay.
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What is error code? c3854bcc
Some players have reported getting the error code c3856bcc while playing the game. This error can be triggered multiple times; one of these occasions is when you have a network connection problem. After the error has occurred, all prizes earned by the player will be lost. Some players have even reported that their progress has been lost or that their progress is not being recorded.
2K themselves have commented on the issue, saying it’s an unidentified bug and it’s only natural to believe they’re working to fix it. However, as long as we don’t have an official solution, players still need ways to deal with this error, so here we will write all available solutions to deal with the problem.
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How to fix the error code c3854bcc
Here are all the methods players can use to fix this error in the game. Chances are, these methods will fix the problem for you, but it’s not a guarantee. Most players getting this error have reported dealing with it specifically on the PS4, so let’s start our guide by first discussing the bug fix that will work on the PS4.
Restore licenses on the PlayStation
The easiest error code c3854bcc solution on the Playstation 4 would be to simply restore your licenses, and luckily the method of doing it is incredibly simple. Players just need to follow the steps below.
- The first thing to do is go to the “Settings”.
- Go to “Users and Accounts”
- Scroll through the different settings until you find ‘Other’.
- Go to “Others” and then select “Restore Licenses”.
This should resolve the error code for most players playing on the Playstation 4. If you are one of the unlucky ones who are still facing this error then don’t worry as there are still a few solutions available.
Restart your PlayStation
It’s time for one of the oldest tricks in the book. Before moving on to a complex solution, we recommend that you try the simpler one first. Restarting your PlayStation is incredibly easy, all you need to do is navigate through the power management options and select “Restart”.
PlayStation users can also restart their console by holding down the PS button on their controller and navigating through the power options there. Or simply press the power button to turn off the PlayStation and manually restart it.
There is also the option of Power Cycling, which again is incredibly easy to do. You must follow these steps.
- Turn off your console completely.
- Unplug the cords connected to the console to remove excess electricity.
- Once that’s done, wait a few minutes.
- Now reconnect the cables.
- Start the system and your NBA 2K23 problem will most likely be solved.
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Verify File Integrity
This method is for players experiencing this issue on PC. It is no surprise that sometimes a few files can get corrupted or eventually deleted on a PC which can also be the likely cause of this error code.
Fortunately, Steam has made it remarkably easy for players to check and verify their game files so that replacement files can be downloaded if a particular file is damaged or missing. Players just need to follow these steps.
- Launch the Steam client
- Open your library and select NBA 2K23
- Right click on the game and select ‘Properties’.
- Go to “Local Files” and click “Verify Game File Integrity”.
Steam will automatically start verifying the game files and download replacement files if it finds missing or corrupted files.
Change your wifi router DNS
Now it’s time for one of the complex methods. This method is error code c3854bcc fix for any platform, not just Playstation. People change DNS for a variety of reasons, from setting parental controls to getting a speed boost so you can rest easy knowing you won’t break your internet in the process.
By default, your router has your internet service provider’s DNS. If you change the router’s DNS, every single device connected to the network will use the brand new DNS server. We recommend using this method only as a last resort.
The correct method to change the DNS would be to access your router’s web interface; the process may vary depending on the router, so be sure to have your specific model’s manual handy. The manual explains in detail how to access the router’s web interface and also tells you your model’s username and password.
Once you’re in the web interface, you’ll find DNS options on one of the pages. Chances are you will find these options in the LAN settings or the DHCP server settings. If you cannot find these options, we recommend that you read the manual again. It should have the following steps to access these settings. Once you find these options, you can go ahead and set up a custom DNS.
Submit a ticket
If none of these methods seem to work for you, all you need to do is file a ticket with 2K Support. Chances are, once 2K realizes that a large number of people are facing this problem, they can solve it more efficiently. Here is the link to the official 2K support website. The method of submitting a ticket is simple; you just need to follow these steps.
- Log in to your account on the NBA 2K website to submit your ticket
- Once logged in, you can submit your ticket by either clicking “Submit a Request” at the top of the page, or you can submit a ticket from specific game pages.
- Once you are on the Ticket Submission page, click on the “Chat” button in the lower right corner.
- You will be presented with a form. Submit it once you have completed it.
- A new chat window will open where you can discuss the error code c3854bcc with a 2K representative.
Packing up
That’s our guide to solving the c3854bcc error code. In this guide, we have discussed all the solutions currently known to deal with this error code. What makes the error code c3854bcc so frustrating is that players have reported losing their progress and rewards after completing several matches in the game.
We hope our guide helped you; NBA 2K23 is the latest basketball title developed by 2K and promises to have the most authentic and realistic genre experience to date. The game is available now on PS4, PS5, Xbox One, Xbox Series S/X, Nintendo Switch, and PC via Steam.
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