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All Xbox members who are subscribed to EA Play must get the 10-hour trial of FIFA 23 on their consoles. However, for some inexplicable reason, it doesn’t work as intended, causing a lot of frustration among fans. Fortunately, along with the community, there are some workarounds that users can try to minimize their problems.

EA Sports started the EA Play trial earlier than the beginning of the early access period for Ultimate Edition users. Of course, eager fans turned on their consoles and many of them pre-downloaded the game because they bought a copy. Others turned on the 10-hour trial of Microsoft Software and started the installation.

So far there has been no problem downloading and installing FIFA 23, and it works on the Xbox console as intended. Unfortunately, the problem occurs after that when users try to play the game. While EA Sports and Xbox have not officially acknowledged the issue, there appear to be some fixes.

FIFA 23 community comes up with a solution after EA Play failed to validate the trial

Normally, a network connection is not required for FIFA 23 if a player chooses to play offline mode. However, the trial version is different and requires a constant online connection even if the player is playing offline modes. This is to ensure that no one exceeds the prescribed 10-hour trial period.

There are many players unable to play Fifa 23 trial on next generation Xbox says there was an error validating your ea play membership @EAFIFADirect @EAHelp

This should not be a problem in the present day considering that the internet has become an important part of everyone’s life. However, the same internet seems to be causing the problem as many Xbox users on current generation models are unable to play the 10-hour trial of FIFA 23.

Fortunately, there are some workarounds to fix the problem of EA Play Services not working. While these steps are not guaranteed to always work, one method worked during testing on a personal level.

Method 1

@andreasmgi @EAFIFADirect @EAHelp Go to your library, press start on fifa, “manage games and add-ons”, there should be a folder called “saved items”, delete everything in it (your profile says and also reserved game data) restart the game and hopefully it works for you

  1. Go to library and choose FIFA 23.
  2. Go to “Manage game and add-ons”.
  3. Select “Saved Items”
  4. Delete the locally saved profile and the reserved space.
  5. Restart the console and restart the game.

Method 2 (Worked on Personal Testing)

@andreasmgi @EAFIFADirect @EAHelp I found a solution after you click on trial play, go back to the home screen and wait a bit, load it up again and accept it again. It should say to choose the language if it is then it’s fixed, if not keep going back to the home screen and repeat until it works

  1. Open FIFA 23 and select Continue Trial.
  2. Press the Xbox button and return to the start menu.
  3. Wait 20-30 seconds. Don’t close the game.
  4. Return to the game. Players will again be asked to choose the trial version indicating that the validation has worked.
  5. If step 4 does not take place, go back to the home screen and continue with the process.

Method 3

  1. Go to Network Settings on an Xbox.
  2. Go to Advanced Settings.
  3. Choose an alternative MAC address by cleaning up the existing one.
  4. Restart the console.

It is unclear what is causing this problem in the first place, but users from all over the world have reported the crisis. As the game is set to be released worldwide, fans hope the issue will be fixed by the relevant parties as soon as possible.