Fix 0x87e00196 Xbox Error Code

If you want to know how fix 0x87e00196 Xbox Error Code, then this article will provide you with all possible solutions. Many users see this error code and are unable to install, run, or update an Xbox Game Pass game on their Windows 11/10 PC. Instead, every time they try to manage the game, they are redirected to the Microsoft Store Gaming Services page.

If you see the same error code, it could indicate a: problem with your Gaming Services package. The error says:

Something unexpected happened.

Reporting this error will help us understand it better. You can wait a while and try again or restart your device. That can help.

Error code: 0x87e00196

Fix 0x87e00196 Xbox Error Code

There could be many possible reasons why the Gaming Services app is not working properly on your Windows 11/10 PC. In the next section, we’ll look at all the possible solutions to: fix 0x87e00196 Xbox Error Code. These are:

1. Check for an outage with Microsoft’s Gaming Services.
2. Launch game services.
3. Update the Gaming Services app.
4. Change app permissions for Gaming Services.
5. Reset/repair game services.
6. Reinstall the Gaming Services package.

Let’s look at these in detail.

1]Check for an outage with Microsoft’s Gaming Services

First, check if there is a temporary problem on the Xbox gaming servers. You can visit this link to get the live status of all Xbox services. If other users have reported an outage, you will see: Limited or Major malfunction signs under the Games & gaming section. The section also shows details of the issue and its updated status (whether the issue is resolved or not).

2]Launch Game Services

If the Xbox servers are working properly, check whether the Gaming Services are running or not.

1. Right click on the Get started button in your Windows taskbar to activate the WinX menu.
2. Select task management.
3. In the Task Manager window, switch to the Services tab.
4. Navigate to GamingServices.exe.
5. If the ‘Status’ shows Stopped or Suspended, right click on the service and select Get started.
6. Then navigate to GamingServicesNet.exe.
7. Search for the ‘Status’ of the service. If it shows Stopped or Suspended, right click it and select Get started.
8. Close Task Manager.
9. Try installing/launching/uninstalling the Xbox Game Pass game again.

Also read: Fix error code 0x80242020 in Microsoft Store or Xbox app.

3]Update the Gaming Services App

If GamingServices.exe and GamingServicesNet.exe are running, update the Gaming Services app.

1. Click on the Get started menu icon and select Microsoft Store.
2. click on Library bottom left panel.
3. Click on the Get updates knob.
4. Scroll down to the Gaming Services app.
5. If an update is available, click the Install update knob.

4]Change Gaming Services App Permissions

Then change the background app permissions for the Gaming Services app. The app can be set to run in Power Optimized mode to save battery and resource usage. Switch to the Always option and see if it works for you.

1. Click on the Get started menu icon.
2. Select Settings.
3. click on apps on the left panel.
4. click on Apps and Features on the right panel.
5. Navigate to Game services in the App list.
6. Click on the menu (three dots) icon and select Advanced options.
7. Select Always in the App permissions in the background drop.

5]Reset/Repair Game Services

If the problem persists, repair and reset the Gaming Services app. The repair action fixes app-related bugs if it doesn’t work properly, while the reset action performs a clean install of the app.

1. Go to Start > Settings > Apps > Apps & Features.
2. Click on the menu icon next to the Game services app.
3. Select Advanced options.
4. Scroll down to the Reset section.
5. Click on the Repair knob.
6. Wait for Windows to repair the Gaming Services app.
7. Try installing/launching/uninstalling the Xbox Game Pass game again.
8. If it doesn’t work, repeat steps 1-4.
9. Click on the Reset knob.

6]Reinstall the Gaming Services package

If you still can’t solve the problem, uninstall and reinstall the Gaming Services app using Windows PowerShell.

1. 1. Type ‘windows powershell’ in the search icon on the taskbar.
   2. Select Run as administrator for the Windows PowerShell option that appears at the top of the search results.
   3. click on Yes in the User account control dialog box.
   4. In the PowerShell window, enter the following command:

      Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

   5. press the Enter key. This action will uninstall the Gaming Services app and remove all registry keys from your Windows 11/10 PC.
   6. Now in the same window enter the following command:

      start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

      This will take you to the Gaming Services app page in the Microsoft Store.

   7. Click on the to install knob.
   8. click on Yes in the User Account Control dialog box that appears.
   9. After the Gaming Services app is installed, try to install/launch/uninstall the Xbox Game Pass game again.

The above solutions will hopefully fix the problem. Let us know in the comments if you have any questions.

What is error code 0x803FB107?

you might see error code 0x803FB107 while installing a game or an app from the Microsoft Store to the Xbox app on your Windows 11/10 PC. The error code indicates that one or more items in the game or app: not yet installed. To fix the error, wait for a while for the installation to complete or try downloading the app again. If you are still facing the error, check out this detailed article for more troubleshooting tips.

Can you reinstall the game bar?

Yes. It is possible to uninstall and then reinstall the Xbox Game Bar in Windows 11/10. This can be done with Windows PowerShell. Start the PowerShell and enter the following command: Get-AppxPackage Microsoft.XboxGamingOverlay | Remove-AppxPackage. This will remove the Xbox Game Bar from your Windows PC. After the Game Bar is removed, click this link to reinstall it from the Microsoft Store.

How do I fix Forza not downloading?

Forza Horizon may not be downloaded to your Windows 11/10 PC if your PC specifications do not meet the minimum system requirements for the game. If not, your PC’s clock may not be synced and needs to be adjusted. Other possible solutions include clearing temporary caches and folders, disabling Windows Firewall and other security software, reinstalling the Xbox app, resetting the Gaming Services app, etc.

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