Wild Arena Survivors is a new one battle royale shooting game that has recently soft launched in select regions. From the house of Ubisoft, the game asks users to choose their Survivor to fight against 39 other users on an exotic island. Even before a global launch, the game has clocked in over 50K downloads as users from different regions have joined this wild battle to prove themselves on an untamed and exotic island. The need to contact customer support is constantly increasing in Wild Arena Survivors. Here’s our step-by-step guide to contacting the Wild Arena Survivors customer service team.
While the game has successfully delivered all the key elements that you would expect from this genre, there are still many issues that need to be addressed by the developers. Some fans face obstacles in the form of: in game bugs, account related issues, and in-app purchase issues. We want all users to have a smooth and hassle-free gaming experience without experiencing any in-game bugs.
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy themselves, Wild Arena Survivors customer service can reach out at any time to answer players’ questions.
There are three ways to contact the Wild Arena Survivors customer service team. Players can contact you at: in game menu options. They can contact us via the official support websiteor contact Ubisoft developers directly at tools for social media.
Contact via in-game customer service option
Players must start the game on their devices. Once the in-game home screen loads, they must adhere to the steps below:
- Tap the gear icon present in the top right corner of the in-game home screen. This will take you to the in-game Settings menu.
- The Settings menu has six tabs, namely General, Gameplay, Graphics, Audio, Quick Chat, and Support. You’ll find them on the left side of your screen. Users should go to the Support tab.
- Tap the Contact us option under the Need help? section next. This will take you to the Wild Arena Survivors mobile support website.
- You will see that the developers de Frequently asked questions about over there. To view them, simply navigate to the category under which your problem/question falls and read the answers by simply tapping on the questions. You can even filter the results by entering keywords of your problem in the search bar. It’s like you’ll find your exact problem here.
Report a case
- If your problem persists or is something else, please connect to Online Chat Support. To do this, tap the message icon in the lower right corner of the support page.
- You will be directly connected to a chatbot. It would ask for the following details step by step, in the form of texts.
- Your e-mail address is the very first step.
- You will be prompted for the . to select category of your problem following from the choices listed by the bot. It can be account related, gameplay related or any other category.
- Once you Rollback back, it would ask you to then select a subcategory from the listed options.
- Finally, you will be asked to describe your problem/question in detail.
- When describing your issue, tap Submit. This would forward your case to the Support Team Experts who will contact you within 48 hours at the email address you provided. If desired, you can follow up in the same mail chain.
Remark: Users should check all their email folders (even the SPAM folder) during this time so as not to miss the replies. Do not start a new conversation during this 48-hour period, as this may delay their responses.
Contacting Wild Arena Survivors Official Support Website
Players can go directly to the official Wild Arena Survivors help website and access customer support from there. It can be another alternative in case players have login issues and cannot access the in-game support option.
- Visit the game’s official website. This would redirect you to the Wild Arena Survivors support website.
- You have access to the Frequently Asked Questions and Report a case from this page. The steps to do this are the same as we discussed in the previous section.
Contact the developer team directly
You can email the developer team directly to the account. Another approach could be to contact the developers through their Social media handles. You can contact the team at @WildArenaSurvivors, the official Facebook ID of Wild Arena survivors. In addition, players should follow up on their Discord server, where tons of passionate fans are there to help users solve their questions.
Still having trouble contacting the Wild Arena Survivors customer service team? Go straight to our comments section and get your questions resolved. Have fun gaming!
For more mobile gaming news and updates, join our WhatsApp group, Telegram groupor Discord server. Also follow us on Google News, Instagram, and Twitter for quick updates.
0 Comments