With the Wildcats set to play eight home games in 2022, UK Athletics has continued its work to provide the best and safest possible fan experience at Kroger Field. That work has led to the following upgrades, operational changes and reminders for the upcoming season, which kicks off when the UK hosts Miami (Ohio) on Saturday, September 3 at 7pm ET.
One thing fans will immediately notice are the new state-of-the-art video boards at both ends of the stadium. The boards are larger than the previous versions, with a crisp, clear view to enhance the gameday experience for fans. Both scoreboards will feature the British brand on the outside of the stadium, although this feature may not be ready for the first game.
Mobile ticketing & parking – UK Athletics has fully transitioned to mobile ticketing across all venues. All tickets are mobile and no physical subscription booklets are printed. Season ticket holders and individual game purchasers will use the UK Athletics App to access and manage tickets. Season ticket holders can also manage tickets by visiting UKathletics.com/MyUKAccount from a mobile device’s web browser
UK Athletics released a brand new mobile app in July 2022. iPhone users should check if their app is updated. Fans can check for updates in the App Store. Android users should uninstall the original UK Athletics app and then download the new UK Athletics app from the Google Play Store. The new app icon looks the same as the original app. When using the new app for the first time, fans may be prompted to set up an ‘app profile’. The app profile is optional and separate from a fan’s ticket account.
– Seasonal parking permits will also be issued via mobile delivery, and cardholders with parking will open and display parking permits on a smartphone to access the stadium lots
– To avoid match day issues, UK Athletics encourages all fans to view and store tickets and parking permits in a smartphone’s digital wallet (Apple Wallet or Google Pay) before arriving at Kroger Field
– Parking permits are scanned when entering the car park, so fans must have the mobile permit ready before leaving home. Fans may also be asked to present the permit on a phone before arriving at the lot entrance. This will help the traffic staff to efficiently sort and direct vehicles approaching the complex
– Fans must enter the stadium at the assigned gate stated on their mobile ticket
– For more information, helpful tips and FAQs, visit UKathletics.com/MobileTickets.
Student cards – UK students should visit UKStudentTix.com for information on season passes, including how and when pass holders can claim tickets for each game. Instructions are also available on how and when students can purchase tickets for a single match.
Disabled services – With a valid state-issued handicap hangtag, fans can park in the unreserved handicapped parking lot on the corner of University Drive and Farm Road. The capacity of the plot is 120 vehicles. This lot operates on a first come, first served basis. The cost per vehicle is $50 and only credit cards are accepted.
Nursing Mother Suite – The suite is located in the lower north hall, next to Section 3. The suite offers another private area for nursing mothers, fully equipped with furniture, sink, refrigerator and TV to continue watching the match. In addition, there are six family toilets located throughout the stadium that can accommodate nursing mothers. They are located in the lower hall at sections 4 and 24 and in the upper hall at sections 20, 40, 204 and 224. In addition, there are four first aid locations that can accommodate nursing mothers
WiFi help zones for mobile ticketing – To assist fans with mobile ticketing connectivity and related issues, there will be WiFi help zones on the outside of the stadium. They are located at the guest service locations outside gates 1, 4, 9, and 12, as well as at the ticket window (between gates 9 and 10)
Traffic – During the two-hour period before kick-off, the lots will be filled according to availability. If the designated lot is full upon arrival, fans will be directed to the next available lot. Fans are encouraged to check out the suggested routes listed on UKathletics.com/Gameday. An interactive map with directions to each car park can be found at UKathletics.com/Gameday. Fans are encouraged to have their digital parking pass enabled upon arrival at the car park so that traffic officers can efficiently sort and steer vehicles approaching the complex
Parking without a permit – Available on Cooper Drive on a first-come, first-served basis, starting Friday at noon ET. Additional non-licensed parking is available in parking structures #2, #3 and #6. The unreserved disabled lot is available on the corner of University and Farm Road. A valid state-issued disabled hang tag is required and the cost is $50 per vehicle. Only credit cards are accepted.
catwalk – The popular Chevy Catwalk returns this season as the Cats make their way to Talbott Todd Way and Gate 1 to the Joe Craft Football Training Facility ahead of the game. Please note that the Catwalk route is subject to change during the season.
UK Athletics also reminds fans of the following key information for match day this season:
Game day info online – The official online starting point for information about football games in Kentucky is UKathletics.com/GameDay. Visit that website for everything you need to know about attending games at Kroger Field this season
Text help – The Game Day Assistance program allows fans to engage with the UK Athletics staff. Fans can text UK MESSAGE & SEAT LOCATION to 69050
Questions by email – Fans with questions or feedback regarding Football Match Day can contact UK Athletics by emailing BBNfirst@uky.edu
Match Day Ticket Hours – The Kroger Field ticket office, located between gates 9 and 10, opens four hours before kick-off and closes five minutes into the third quarter
Service to the guests – In addition to regular assistance, fans are encouraged to stop by one of the five guest service locations in the lobby for Coca-Cola posters, temporary tattoos, first game cards and more
Baggage Erase Policy – As a reminder, SEC policy remains in effect at Kroger Field as an additional security measure and to facilitate access. Each fan may carry one large clear bag – either a one gallon Ziploc style bag or a 12″ x 6″ x 12″ clear bag plus a small clutch no larger than 4.5″ x 6.5″ The small clutch bag provides privacy for small personal items and is also easy to search. The clear bag policy improves public safety by ensuring bags are easy to search and significantly reduces the number of false bag searches. Fans are encouraged not to bring bags to reduce contact points Add to the bottom that any non-transparent bags left unattended at the gates will be assessed and discarded.
Kroger Tailgating Experience – Kroger is hosting a VIP tailgate event, starting two hours before the kick-off of each home game, on the lawn next to Bluegrass Technical and Community College. Kroger customers can collect Fan Rewards Points by purchasing participating items at their local Kroger stores and then visiting Kroger.com/fanrewards to redeem them. These points can be used for free admission to the Kroger Tailgate Experience, including food and drink. Customers will receive an email confirmation that can be presented at the entrance to access the tailgate
Big Blue Zone/UK Sports Network countdown to kick-off – This season, the UK Sports Network Countdown to Kickoff, hosted by Don Franklin Auto, takes place in the Big Blue Zone outside Gate Four. The Big Blue Zone opens three hours before kick-off
New concession items – This season, Kroger Field offers three new concession items. LaDonna’s Candy Kitchen (fudge, roasted nuts, etc.) is near section 119. City BBQ is near section 17. And the Empanada Queen is near section 226.
Food trucks/giveaways – Before the competition there are food trucks from BHG, Salsarita’s, Kentucky Strong BBQ and Kona Ice. Kentucky Farm Bureau, Kentucky Select Chevy Dealers, Raising Cane’s and One Holland will all be on site with giveaways for fans
Free water – Complimentary water is available to fans in both the lower and upper halls of Kroger Field. There are four large water tanks on both the lower and upper floors that fans can use to fill cups that will be provided
Set tailgate – Fans are asked not to set up tents or trailers in the Kroger Field complex before 12 noon on Friday prior to match day to facilitate preparations. Also, all vehicles, tents and trailers must be removed by 12 noon on Sunday after the match day. New to the Orange Lot, there are bumper lines to guide spectators where to pitch their tent.
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