According to a recent study by DotNek, smartphone users worldwide download an average of 250 million apps every day. While app usage is higher than ever, customer satisfaction with mobile apps has fallen in recent years, leaving many mobile users with a love-hate relationship with their smartphones and the apps that populate them.
There are many reasons why an app can frustrate its downloaders. Poor user interface, plethora of ads and glitchy software drive users crazy and are the source of many negative app store reviews. In other cases, the content of a well-designed app can be the source of anger. While many have had success with dating apps like Tinder and Bumble, or games like Roblox and Genshin Impact, many have also experienced extreme disappointment, sparking a legion of outspoken haters against the software.
The most hated apps in every country and US state
Just as taste varies around the world, so does aversion. To find out how attitudes toward apps and smartphones differ around the world, experts at Electronics Hub analyzed Twitter data to determine the most hated apps in every country and US state.
Methodology
To collect the data for this campaign, Electronics Hub has compiled a list of apps for popular categories, including social media, dating, mobile games, entertainment, cryptocurrency and money transfer. They collected a large number of Twitter posts related to each app from the list.
The team then filtered out the tweets posted by users whose location is unrecognizable or missing, giving us a total of 3,013,198 tweets. They passed each tweet with an assigned place through the HuggingFace Sentiment Analysis AI model. Negative tweets were calculated if the probability of “negative” being returned by the model was greater than 0.5.
Finally, Electronics Hub calculated the percentage of negative tweets for each country and US state, isolating the most hated app overall and for each category. They also pulled out the 10 most hated apps in the UK, US, Canada and Australia.
The data was collected in April 2022.
The full dataset of the study can be found here: https://bit.ly/MostHatedApps
Key findings
- While mobile games tend to receive fewer negative reviews, Roblox is the most hated app in 21 countries, most of all apps.
- Hinge is the most hated app in the world, featuring 34.4% of all the tweets about the dating app have a negative bias.
- The most hated app categories are: Dating Apps, Money Transfer Apps, and Social media apps.
- Average, Dating apps are the most hated app category, with 17.8% of all tweets about dating apps with a negative slant.
- Some countries are generally more negative. In countries like Jersey, Ireland, Trinidad and Tobago, New Zealand, and Jamaica, more than 1 in 5 tweets about apps are negative.
The top 10 most hated apps in the UK
| Rank | app | % negative tweets |
| 1 | Tinder | 36.0% |
| 2 | 29.7% | |
| 3 | 29.3% | |
| 4 | Netflix | 27.4% |
| 5 | Snapchat | 26.1% |
| 6 | 23.9% | |
| 7 | Roblox | 23.4% |
| 8 | bumble | 21.9% |
| 9 | TikTok | 19.0% |
| 10 | Disney + | 18.4% |
The top 10 most hated apps in the US
| Rank | app | % negative tweets |
| 1 | Tinder | 35.7% |
| 2 | Snapchat | 30.3% |
| 3 | 29.9% | |
| 4 | bumble | 29.8% |
| 5 | 28.1% | |
| 6 | Netflix | 26.0% |
| 7 | Disney + | 25.7% |
| 8 | Roblox | 24.6% |
| 9 | 21.1% | |
| 10 | Apple TV + | 21.0% |
The top 10 most hated apps in Canada
| Rank | app | % negative tweets |
| 1 | Tinder | 31.8% |
| 2 | 31.5% | |
| 3 | Disney + | 28.3% |
| 4 | bumble | 27.4% |
| 5 | Snapchat | 26.7% |
| 6 | 26.0% | |
| 7 | Netflix | 24.7% |
| 8 | 24.1% | |
| 9 | Roblox | 22.0% |
| 10 | TikTok | 17.8% |
The top 10 most hated apps in Australia
| Rank | app | % negative tweets |
| 1 | Tinder | 35.7% |
| 2 | 31.7% | |
| 3 | 31.0% | |
| 4 | bumble | 28.0% |
| 5 | Netflix | 26.9% |
| 6 | 25.1% | |
| 7 | Disney + | 23.7% |
| 8 | 23.5% | |
| 9 | HBO Max | 22.8% |
| 10 | Snapchat | 22.8% |
To view the original source of the study:
https://www.electronicshub.org/the-most-hated-apps-in-every-country-and-us-state/
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